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Executive Assistants in Local Government



Toolkit for the Effective Executive Assistant to the Chief Administrative Officer

Having appreciation for the role of the Executive Assistant in local government, the CAMA Board developed a “Toolkit for the Effective Executive Assistant to the Chief Administrative Officer”.    

The primary audience of this Toolkit is the Executive Assistant to the CAO in local government (and all administrative staff), which includes existing Executive Assistants with experience in the role, as well as new Executive Assistants with minimal local government experience. 

While this Toolkit is meant to be a resource to Executive Assistants in local government, it is also focused on how a CAO or senior manager can effectively use their Executive Assistant to improve their own productivity and build a successful partnership.  The more effective the Executive Assistant, the more effective the CAO…and the more effective the organization, Council, and the community.  

Visit this link to to learn more and see some best practices for the Executive Assistant and CAO.


CAMA Professional Development and Networking Opportunities for Executive Assistants in Local Government


2024 CAMA Executive Assistant Conference


2024 CAMA National Conference for Executive Assistants in Local Government

CAMA's first National Conference for Executive Assistants in Local Government will be held from November 3-5, 2024 in Fredericton, New Brunswick.  The target audience for this event is Executive Assistants working in local government in Canada, which may include Administrative Assistants, Legislative Coordinators, Office Coordinators, Clerks/Treasurers, and any front line or clerical staff that assist our members.

This event will provide a networking and professional development forum for Executive Assistants to reconnect, collaborate, share their success, and learn about the latest trends with their peers.  


Location and Dates  

The Conference will be held at the Fredericton Convention Centre (about a 15-minute drive from Fredericton International Airport) and begin on the evening of Sunday, November 3, 2024 and end at 5:00 p.m. on Tuesday, November 5, 2024.  


Registration Fees  

The registration fee includes all Conference sessions, breakfasts, refreshment breaks, lunches and a Casual Night Out.  The Program and on-line registration will be available in June 2024.

Delegate Type

Description of Delegate Type

Registration Fee 

HST (15%)

Total Fee

Member Municipality (Municipal Government)

Choose this category if you work for municipal government and your municipality has a CAO or another employee that is a CAMA member.




Non-Member Municipality (Municipal Government)

Choose this category if you work for municipal government and your municipality does not have an employee that is a CAMA member.




Non-Member (Non-Municipal)

Choose this category if you do not work for local government.  This could include the provincial government, federal government, or a private business.





Hotel Room Blocks

 Room blocks have been secured at the Hilton Garden Inn (attached to the Convention Centre) and at the Crowne Plaza Hotel (directly across the street).   Three to four nights will be required.  The room block will open on Wednesday, November 15, 2023 at 12:00 Noon EST.

Hilton Garden Inn Room Rates

One King Bed  $219.00 $32.85 $251.85
One King Bed / Riverview $239.00 $35.85 $274.85
Two Queen Beds $219.00 $32.85 $251.85
Two Queen Beds / Riverview $239.00 $35.85 $274.85


Crowne Plaza Hotel Room Rates

Standard - Two Queens  $219.00 $32.85 $251.85
Premium Room - Two Queens or One King $239.00 $35.85 $274.85
Riverview - Two Queens or One King $249.00 $37.35 $286.35


Thank you to the City of Fredericton for being our host and Platinum Partner.  We look forward to welcoming you to the home of the CAMA National Office in November 2024.  


EA Master Class Series


CAMA EA Master Class Series 

Empowering Administrative Excellence in Local Government

Registration Link



An Executive Assistant's role in local government is unique and demanding. CAMA's EA Master Class Series, comprised of four 90-minute sessions, facilitated by award-winning speaker Tracey Lorenson, will focus on the following topics that Executive Assistants have determined are essential to their roles:  Communication Excellence, Navigating Roles & Rules in Local Government, Customer Service Excellence, and Political Acumen.    The detailed program can be found here.

Tracey Lorenson is an experienced local government lawyer, certified corporate coach, and is known for her humour and candour in helping others manage difficult situations.  She has worked with local governments in a variety of capacities for more than 20 years.



The Executive Assistant in local government (whether you support the CAO, Deputy CAO, Mayor and Council, or any other employees in your organization) is a unique position that requires a variety of skills, including political acumen. Being an Executive Assistant is also a leadership role in your organization and every day you stand up and take the lead when a situation requires it. It’s all about providing valuable support to a person and an organization you believe in. It takes a strong commitment as this job is always changing, and you need to remain flexible even in the face of chaos.  How can you perform your role with confidence and overcome various barriers and unique challenges that you may encounter?  You spend all day helping others, but who is going to help you?  

At each webinar, you will participate in a significant learning experience with others who share the same responsibilities and face the same challenges. You will be provided with some reading material prior to the webinar, some great dialogue during the session, and leave with some tools that can be used every day to help you navigate through any situation with confidence. These topics (and many more) will also be expanded on during CAMA’s first National Conference for Executive Assistants in Local Government taking place from November 3-5, 2024 in Fredericton, New Brunswick. 

While we use the title "Executive Assistant" this program is for any administrative professional working in local government.

If you attend the first master class on Communications Excellence you will receive the link to complete a Personality Profile that provides you with a report analyzing your behavioural style so that you can understand your strengths and weaknesses of how you respond to problems and challenges, how you influence others to your point of view, how you respond to the pace of the environment, and how you respond to rules and procedures set by others.






Thursday, October 19, 2023

2:00 p.m. to 3:30 p.m. EST

Communications Excellence (including a Personality Profile).

Thursday, January 25, 2024

2:00 p.m. to 3:30 p.m. EST

Navigating Roles & Rules in Local Government

Wednesday, April 24, 2024 (Administrative Professionals Day)

2:00 p.m. to 3:30 p.m. EST

Customer Service Excellence

Wednesday, September 18, 2024

2:00 p.m. to 3:30 p.m. EST

Navigating Political Acumen

**Please note that each webinar has a different topic and therefore you don’t have to attend all four sessions, however it would be advantageous.  



The cost to attend each webinar is outlined below for members and non-members.  They can be purchased separately or as a package of four, and a 10% discount is also provided if two or more employees from your municipality attend (for CAMA members only).  The recording of each session will also be available to all registrants if you are unable to attend.

Registration Link  



PRICE (+15% HST)

CAMA Member Pricing

If your municipality/organization has a CAMA member (regular or affiliate) you will be eligible to receive the CAMA member rate and will be required to enter the name of the CAMA member when you register.

$149.00 for one webinar                              $499.00 for four  webinars

If two or more employees attend from your municipality you will all receive 10% off. Use the code CAMAMC under the Multiple Attendee Discount Code.   This is available ONLY at the time of registration.  No refunds of the discount will be provided to your registration after you have registered if you find out another colleague is attending.

Non-Member Pricing

If your municipality does not have a CAMA member, you will register under the non-member rate.  If your CAO or one of the direct reports to the CAO would like to become a member please visit the CAMA website.

$199.00 for one webinar                              $699.00 for four webinars


If you have any questions please contact Jennifer Goodine, CAMA Executive Director, at 

Building better municipalities together.

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