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Useful resources and support are available for municipal workplace learning and literacy.

Resources available from CAMA

CAMA provides both personal support and resource materials. We have set up the Municipal Learning Resource Network as the connecting point where municipalities and agencies interested in municipal workplace learning can find the people and learning resources to assist them. Our municipal workplace learning publications and clear-language resources are available online, in electronic format, and some in hard copy. The essentials for municipal workplace learning are

• A Guide for Planning a Collaborative Evaluation for Municipal Workplace Literacy Programs
• A Guide for Planning and Conducting an Organizational Needs Assessment for Municipal Workplace Literacy Programs
• After the Pilot Projects: Revisiting the Process
• Blueprint for a Learning Community: A Guide for the Municipal Stakeholder
• The Writing’s on the Wall: Implementing a Municipal Workforce Literacy Program: An Organizer’s Guide.

Resources from the Canadian Union of Public Employees (CUPE)

CUPE provides personal and resource support through its Literacy Working Group. CUPE offers workplace education workshops, publications for certification requirements, programming, advocacy, and partnership agreements as well as online resources and news from the Literacy Working Group. You can read descriptions of the following useful literacy resources for purchase from CUPE

• Do Your Members Know their Contract? A Clear Language Guide for CUPE Locals
• It’s Our Right Booklet
• Literacy Advocate’s Kit
• Partnership Agreement for Workplace Education
• Success Stories
• Up to the Certification Challenge: A Study of Education Initiatives to Support CUPE Members

Resources from other national organizations

ABC CANADA sells publications that support joint committees, facilitators, and instructors in workplace education including

• Chronicling the Learning Curve: Workplace Education Instructors Share their Stories
• Collaborative Evaluation: A Handbook for Workplace Development Planners
• Collaborative Needs Assessment: A Handbook for Workplace Development Planners
• Collaborative Workplace Development: An Overview
• Understanding Curriculum Development in the Workplace: A Resource for Educators

From the Canadian Labour Congress you can purchase publications for negotiating, setting up, and teaching in union-based programs including

• Bargaining Basic Skills
• Learning for Our Lives
• Making It Clear
• Seeds for Change

The National Adult Literacy Database (NALD) is the primary access point for all literacy resources in Canada. On NALD’s website you will find
§ local literacy organizations in each province and territory. Search to find your local literacy organization for arranging partnerships, tutoring, and other literacy activities.
§ a literacy collection – Search for NALD’s collection of online books and resource materials for literacy and ESL instruction, clear communication, software packages and more.

Other useful resources for workplace learning

• Action Research in Workplace Education: A Handbook for Literacy Instructors
• Get to the Point: A Strategy for Writing Clearly at Work
• Good Practice in Use: Guidelines for Good Practice in Workplace Education
• Partners in the Transfer of Learning: A Qualitative Study of Workplace Literacy Programs
• Reading Work: Literacies in the New Workplace
• Workplace Literacy: National and International Perspectives on Research and Practice

Resources in your community

The most common education providers for workplace learning and literacy are community colleges, school boards, labour education centres, education consultants and local literacy organizations in your province or territory. Independent educators or consultants can usually facilitate meetings, carry out organizational needs assessments and evaluations, and teach on-site. To interview your local providers about their range of services, use our list of questions for interviewing education providers.

 

Website References:

Delivering and Evaluating a Successful program

• Municipal Learning Resource Network - http://www.camacam.ca/programs_literacy_mlrn.asp
   
• CAMA clear language resources http://www.camacam.ca/programs_language_init.asp
   
• A Guide for Planning and Conducting an Organizational Needs Assessment: http://www.camacam.ca/downloads/en/ONAguide.pdf
   
• The Writing’s on the Wall: Implementing http://www.camacam.ca/downloads/en/WritingOnTheWall.pdf
   
• A Guide for Collaborative Evaluation http://www.camacam.ca/programs_publications.asp
   
• After the Pilot Projects: http://www.camacam.ca/downloads/en/PPCaseStudy.pdf
   
• Blueprint http://www.camacam.ca/downloads/en/BlueprintReportJuly2004.pdf
   
• CUPE - Literacy Working Group - http://www.cupe.ca/www/literacy

CUPE resources - http://cupe.ca/www/cupelitresources

• Do Your Members Know their Contract? A Clear Language Guide for CUPE Locals - http://www.cupe.ca/updir/Clearlanguageguide.pdf
   
• Up to the Certification Challenge - http://cupe.ca/updir/Water_report-FINAL_EN.pdf
   
• It’s Our Right - http://cupe.ca/updir/it%27s_our_right.pdf
   
• Success Stories - http://www.cupe.ca/www/www.cupe.ca/www/LiteracySuccess
   
• Literacy Advocate’s Kit – http://cupe.ca/www/cupelitresources
   
• Partnership Agreement - http://cupe.ca/www/cupelitresources

ABC CANADA -http://www.abc-canada.org/our_publications/index.asp#publications

CLC - http://canadianlabour.ca/index.php/literacy_resources

NALD – http://www.nald.ca

• literacy organizations - http://www.nald.ca/PROVINCE/prov.htm
    
• literacy collection - http://www.nald.ca/CLR/search/
  

Other useful resources:

• Good Practice in Use - http://www.on.literacy.ca/pubs/goodprac/cover.htm
   
• Workplace Literacy: National and International Perspectives on Research and Practice- http://www.on.literacy.ca/pubs/wrkplace/cover.htm
   
• Partners in the Transfer of Learning: A Qualitative Study of Workplace Literacy Programs - http://www.edst.educ.ubc.ca/aerc/2000/taylorm1-final.PDF
   
• Action Research in Workplace Education: A Handbook for Literacy Instructors - http://imet.csus.edu/classes/280/AR_Workplace.pdf
   
• Reading Work: Literacies in the New Workplace - http://www.nald.ca/insites/intro.htm
   
• Get to the Point – http://www.learningcommunicationsinc.com
  

 

Community References

• Local literacy agenices - http://www.nald.ca/PROVINCE/prov.htm